Information Collection and Use
All personally identifiable information gathered during account creation and during the use of the application to prepare taxes is encrypted using secure socket layer technology (SSL).
We may use clear-gifs/web beacons in our HTML-based emails to monitor the effectiveness of our communication efforts. Links within email may contain campaign tracking codes to measure traffic in aggregate. The data collected will be anonymous and will not be used to collect any personally identifiable information.
No third-party advertising appears on the Taxterminal.com web site.
Like most web sites, TaxTerminal uses log files and analytical software to track website usage. The information collected may include IP addresses, browser types, internet service providers (ISP), referring/exit pages, platform types, and number of clicks to analyze trends, administer the site, track user movement in the aggregate, and gather broad demographic information for use in improving the site.
Communications from TaxTerminal
Your contact information (email address) may be used to keep you updated on the status of your return, remind you of important dates on the tax calendar, resolve any problems with transmission of your tax return, and provide a confirmation of credit card or direct-debit payments.
TaxTerminal will not use your information to market any third party product or service. Occasionally, TaxTerminal will send out tax information or promotional material dealing with our products. These are considered optional communications and you as the recipient can specify whether or not you wish to receive this type of communication.
On rare occasions, it is necessary to send out a strictly service related announcement. For instance, if service is temporarily suspended for maintenance, TaxTerminal might send users a notification via email.
Credit Card Processing
If during the use of our application you order a product that requires payment, your credit card or direct-debit payment will be processed by a payment processing company. No credit card information will be collected unless there is a payment due. TaxTerminal does not store any credit card information. Your credit card data is only used to process your payment.
TaxTerminal maintains physical, electronic, and procedural safeguards that comply with applicable law and federal standards. When users submit sensitive information via the web site, it is protected both online and offline. TaxTerminal uses Secure Socket Layer (SSL) encryption technology to protect all sensitive information. SSL technology is the most commonly-used method on the Internet to safely transmit data. Access to your personal information is protected by a password, of your choosing, in order to maintain security for your account. Only you, or someone with whom you share your password, can access your account to make changes to your return or account information.
Along with using SSL encryption to protect sensitive information online, we also take great care to protect user information offline. All user information, not just the sensitive information mentioned above, is restricted to only key employees who need the information to perform a specific job function (Example: the CPA, EA or Tax Pro ). Furthermore, all employees are kept up-to-date on the security and privacy practices of TaxTerminal. Before every tax season, as well as any time new policies are added, employees of TaxTerminal are notified and/or reminded about the importance placed on privacy, and what they can do to ensure the security of user information.
If you have any further questions about the security at TaxTerminal, you can send an email to info@TaxTerminal.com.
Notification of Changes
If you have additional questions regarding TaxTerminal's privacy or security policies, please send your question to info@TaxTerminal.com. No support questions will be answered from this email address.